Question 1

What is Ujima?

Accepted Answer

Ujima is a platform that helps you discover and support local businesses, with a special focus on businesses owned by underrepresented founders. Our name comes from the Swahili principle meaning "collective work and responsibility."

Question 2

How is Ujima different from other business directories?

Accepted Answer

Ujima is built around purpose-driven discovery. We highlight businesses owned by people of color, women, veterans, LGBTQ+ founders, and other underrepresented groups, and we put the story of each business front and center so you know who you are supporting.

Question 3

Is Ujima free to use?

Accepted Answer

Yes. Browsing, searching, saving businesses, and listing your own business are all free. Businesses that want more can choose an optional Starter or Growth plan (see /pricing).

Question 4

Do I need an account to browse businesses?

Accepted Answer

No. You can browse and search businesses without creating an account. A free account lets you save businesses you want to come back to.

Question 5

How do I find businesses?

Accepted Answer

Head to the Discover page. You can search by name or keyword and narrow results by category. Each result opens a business profile with the owner's story, location, hours, and contact details.

Question 6

How do I save a business?

Accepted Answer

Click the heart on any business card or business profile. You need to be signed in to save. Your saved businesses are available from your account.

Question 7

What will I find on a business profile?

Accepted Answer

The business description and story, categories, location and map, hours, contact details, and any photos or products the owner has added.

Question 8

How do I add my business to Ujima?

Accepted Answer

Choose "For businesses" in the menu (or go to /business/create). Sign in or create a free account, then fill in your business details including name, location, category, and hours. We review new listings before they go live and will let you know when yours is published.

Question 9

How much does it cost to list my business?

Accepted Answer

Listing your business on Ujima is free. Optional Starter and Growth plans add extra tools for businesses that want them (see /pricing), and organisations that want to support the network can choose a sponsorship package at /sponsor.

Question 10

Can I upload photos of my business?

Accepted Answer

Yes. From your business dashboard you can add photos of your storefront, products, services, and team. Good photos help people recognize and remember your business.

Question 11

How do I update my business information?

Accepted Answer

Sign in and open your business dashboard. From there you can edit your description, hours, location, contact details, and photos.

Question 12

How does Ujima protect my privacy?

Accepted Answer

We never sell your personal information. Your email and contact details are kept private and used only for your account and the messages you ask us to send. Read our Privacy Policy for full details.

Question 13

What if I see something wrong or inappropriate on a listing?

Accepted Answer

Send us a message through the contact form (choose "Trust & safety concern" as the subject) or email contact@possivel.com. A person reviews every report.

Question 14

How do you keep listings accurate?

Accepted Answer

Business owners submit and maintain their own listings, and we review new listings before they are published. If you spot an error, let us know and we will follow up with the owner.

Question 15

Is my data secure?

Accepted Answer

Traffic to and from Ujima is encrypted, and we only collect what we need to run your account. You can ask us to delete your account and data at any time by emailing contact@possivel.com.

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