Terms of Service
By using Ujima, you agree to these terms. Please read them carefully.
Last updated: October 10, 2026
Agreement to Terms
Welcome to Ujima! These Terms of Service ("Terms") govern your access to and use of Ujima's website and related services (collectively, the "Platform"). By creating an account or using Ujima, you agree to these Terms.
If you do not agree to these Terms, you may not access or use the Platform. We reserve the right to update these Terms at any time, and your continued use of Ujima constitutes acceptance of any changes.
Important: These Terms include provisions that limit our liability to you and require you to resolve disputes with us through arbitration. Please read these Terms carefully.
Account Terms
Account Creation
You must be at least 13 years old to create an account on Ujima. When you create an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account and password.
Account Responsibility
You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage from your failure to comply with this security obligation.
Business Accounts
If you create a business account, you represent that you have the authority to bind that business to these terms. Business owners are responsible for ensuring all information about their business is accurate and up-to-date.
User Conduct & Content
Acceptable Use
You agree to use Ujima only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the platform. You must not use Ujima to transmit or distribute harmful, offensive, or illegal content.
Reviews & Ratings
Reviews must be based on genuine experiences. You may not post fake reviews, review your own business, or offer incentives in exchange for positive reviews. We reserve the right to remove reviews that violate our community guidelines.
Content Ownership
You retain ownership of content you post on Ujima. However, by posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of operating and promoting Ujima.
Intellectual Property
Platform Ownership
Ujima and its original content, features, and functionality are owned by Ujima and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Trademark Use
The Ujima name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Ujima. You may not use these marks without our prior written permission.
Copyright Infringement
If you believe any content on Ujima infringes your copyright, please contact us at [email protected] with details of the alleged infringement. We will investigate and take appropriate action.
Prohibited Activities
Platform Abuse
You may not attempt to gain unauthorized access to any portion of Ujima, interfere with the proper working of the platform, or circumvent any security features. Scraping, data mining, or automated access without permission is prohibited.
Fraudulent Activity
You may not engage in fraudulent activity including but not limited to: creating fake accounts, posting false reviews, misrepresenting your identity or business, or attempting to manipulate ratings or rankings.
Harassment & Hate Speech
Harassment, bullying, hate speech, discrimination, or threats of violence are strictly prohibited. We are committed to maintaining a safe and inclusive community for all users.
Payment Terms
Business listings on Ujima are free. If we introduce paid features in the future, we will update these Terms before charging for anything.
Any fees for future paid services will be stated in U.S. dollars, and you would authorize Ujima to charge your chosen payment method only for services you explicitly sign up for.
Account Termination
You may terminate your account at any time by contacting us at [email protected] or through your account settings. Upon termination, your right to access and use Ujima will immediately cease.
We may suspend or terminate your access to Ujima at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive.
If your account is terminated for violating our Terms, you may not create a new account without our express permission.
Disclaimers & Limitations of Liability
AS-IS Basis: Ujima is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, secure, or error-free.
Third-Party Content: Reviews, ratings, and other user-generated content reflect the opinions of individual users, not Ujima. We do not endorse or verify the accuracy of user-generated content.
Limitation of Liability: To the maximum extent permitted by law, Ujima shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Maximum Liability: Our total liability to you for all claims arising out of or relating to these Terms or your use of Ujima shall not exceed the greater of $100 or the amount you paid us in the 12 months before the claim arose.
Dispute Resolution
Informal Resolution: If you have a dispute with Ujima, you agree to first contact us at [email protected] and attempt to resolve the dispute informally.
Governing Law: These Terms shall be governed by the laws of the State of Washington, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in King County, Washington.
Arbitration: Any dispute arising from these Terms or your use of Ujima that cannot be resolved informally shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
General Provisions
Entire Agreement: These Terms constitute the entire agreement between you and Ujima regarding your use of the Platform and supersede all prior agreements.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
- • Email: [email protected]
- • Contact Form: Send us a message
- • Location: Greater Seattle, Washington